FAQ

F.A.Q.

Who is taking the photographs?

All the work is photographed by Jocelyn Janon.
What you are buying on this website is photographed by me: This is not stock photography.
All the images are unique and not available anywhere else.
When you are buying from me, you are supporting a small business, based in New Zealand.

What paper and sizes do you offer?

We recommend custom framing your prints through your local professional, to protect them and display them at their best. Please read on for details about the paper and print options we offer.

Fine Art Prints: Our mold made, 310gsm 100% cotton-rag Fine Art prints are crafted specifically for those who value conservation-standard inkjet printing.

Limited edition, what does it mean?

Limited edition prints are one-off prints.
Once a print is sold out in its stock and size, we will not sell it anymore.
It is gone from the shop forever.

Do you ship internationally?

Yes. All prints can be shipped worldwide.
Please allow 2 weeks for your print to be produced and shipped.
All prints are carefully packaged, and rolled in a heavy-duty tube.
Please note that once the print has left our offices, I have no control over the shipment arrival date.

My print arrived damaged.

We can replace prints damaged in the post.
Please take pictures of the damage and send them to info@jocelynjanon.com.

Can I purchase the digital file?

Sorry, but I do not sell digital files.

Return policy.

All sales are final. I can not refund for a change of mind.